Refund Policy
Last updated 24 August 2026
30-day money-back guarantee
SemaSoma is operated by Legacy AI Group. If you are not satisfied with a SemaSoma Plus purchase — monthly, annual, Family or Lifetime — you can request a full refund within 30 days of the order date, for any reason, including simply changing your mind.
How to request a refund
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles returns. To request a refund, visit paddle.net and look up your order using the email address you purchased with, or email us at info@futurenomic.org and we will arrange it for you.
How refunds are paid
Approved refunds are returned to the original payment method by Paddle. Banks and card issuers usually take 5–10 business days to show the credit. Where a refund is issued, the related SemaSoma Plus access ends and your account returns to the free plan. Your learning progress, streak and saved phrases are kept.
Cancelling a subscription
You can cancel a subscription at any time. Cancellation stops future renewals and your Plus access continues until the end of the period you have already paid for. Beyond the 30-day window described above, renewal charges are not automatically refunded — but if something has gone wrong, contact us and we will look at it fairly.
Questions
Email info@futurenomic.org. We reply within 2 business days.
See also our Terms of Service and Privacy Notice.